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shipping policy

Current Processing Times:

 

~Non-Customized Products: 1-2 Business Days

~Personalized Items: 2-3 Business Days

~Custom Orders: For custom orders requested through our custom order form or by other means, the estimated processing time will be communicated to you by email once payment is finalized, and is subject to updates throughout the process of creating your custom item.

 

All processing times are subject to updates as our business continues to grow! We will update our processing times in this section. 

 

Shipping:

~Orders are shipped via your chosen carrier at checkout

~Shipping costs are determined by your chosen delivery rate, item size and weight, and destination address.

~Tracking information is issued and emailed when the order is shipped.

 

Wishing Well Home Goods is NOT responsible for:

~Incorrect Address Submissions

~Shipping Delays with USPS or UPS 

~Lost or marked delivered items.

 

To file a claim with USPS, visit 

https://www.usps.com/help/claims.htm

 

To file a claim with UPS, visit 

https://www.ups.com/us/en/support/file-a-claim.page

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